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Virtual Monopoly

Listen to your instincts!

Possibly the most sensible book to come about the net.

Up-to-date, complete and accurate...Highly Recommended

Finally, someone sorts it out!This is not a technical book -learning how to optimize e-business takes a lot of knowledge and can't possibly be contained in one book, however: this is a book that offers a concise guide to and classification of the many, varied e-business optimization solution approaches out there. Weaved in and thoughout are subtle, simple, and helpful recomendations, insights, and sometimes just plain descriptions of "how things work".
As mentioned, an indispensable guide - but with a bonus. A companion website will allow me to stay up-to-date in the fast changing world of e-business, with - hopefuly - more insight from Jesus as to what's working, what's not, and the explanation for the latest tools and techniques that arrive. This is almost like having a virtual consultant or guru I can refer to regularly.
I'm glad Jesus moved in this direction with his second book, he truly has helped people like me and provided a service to the overall business community by once and for all carefully laying out and delineating the vast array of data mining, web mining, CRM, eCRM, personalization, and e-business optimization efforts out there. Thanks!


Great book!

Fascinating historical perspective on capitalism

A fashionista's must-have!This has certainly made my retail-therapy sessions a lot easier! The best part is that you can look up a street in the index, and find out all the shops on that street. SUCH a good idea. I looked up King's Road, and found I could buy everything there from a wedding-dress to a used biker jacket. Now, when I marry a Hell's Angel, I'm all set.
It takes all the legwork out of shopping. And the reviews are smart, wittily written, and tell you everything you need to know.
Now you need never be intimidated by snooty shop assistants ever again. When they say bitchy things to you, like, "Does madam need a size larger? Only we don't seem to stock one. Maybe two sewn together?" you can come STRAIGHT back with something like, "This is your third outlet, isn't it? Hmmm. I wonder why they didn't choose you to run the bigger branch..."
A small victory, but it matters.
I've never been prompted to write a review before, but this is such a cool little book. If this doesn't help you look like a supermodel - you need your reading-glasses fixed. (And this book will tell you where to do that, too.)
You can get guides to other shopping paradises, too - from New York, San Fran and Paris. I daren't even look, or I know I'll be blowing my shopping money on plane tickets.
Genius.


Essential to our household!

Beyond CRM! Beyond Web Design!In terms of detail and practicality this has it all. It presents five-implementation steps for the e-customer programme from (1) how to understand your e-customer; (2) figuring out what difficult stuff he wants that you can give him; (3) getting a team together to deliver what he wants (a council of ideas); (4) delivering an end 2 end experience that delivers what he wants; to (5) keeping it fresh and stay in business.
I am sure there will be other books but this one deserves a place on the bookshelf of every business person with customers! Max appears from his web site ...to be very popular outside the USA and with a book of this quality he deserves more of your attention!
It is not always appreciated that there is a whole host of available strategies for businesses which are, knowingly and in some cases not, involved in generating intellectual property. Intellectual property generators often need commercially minded guidance appropriate to their markets and their approach to business as to how their intellectual property can be used to create value. Pike has identified and crystallised models and concepts in a way which makes the grander themes of intellectual property, often held as an impenetrable area for those outside its day-to-day practice, readily understandable. He sets out a useful vocabulary of concepts and terms, describing intellectual property as a currency used in buy-sell relations and for measuring creative advantage.
I suspect that Pike may be at the forefront of a new area of consulting which is much-needed but so-far overlooked. The book he has written will surely be a useful tool to a broad range of readers, particularly those looking for insight into modern approaches to intellectual property strategy. Whilst other books on IP may be found hidden in the law section of a bookshop, this will almost certainly be found in amongst the bestselling management books.
Jerome Spaargaren, Director, Electronic Intellectual Property, London.